Refund policy

All of our products are made to order and personalized specifically for you. Because of this, we do not accept returns or exchanges.

However, we've got you covered if something goes wrong on our end.

If you receive a product that is defective or if we sent the wrong item, we will replace it at no charge. To request a replacement:

  1. Contact us within 7 days of delivery.
  2. Include your order number and a photo of the item showing the issue.
  3. We'll review and send a replacement as quickly as possible.

Please double-check all personalization details (names, spellings, sizes, colors) before placing your order, as we are unable to make changes or issue refunds for customer errors.

For questions, contact us at dustin.whittin@gmail.com.